Employee Relations Specialist

Job Description Summary

The Employee Relations Specialist plays a critical role in cultivating a positive, productive, and compliant work environment across apree health and its partners. This role is responsible for managing and resolving employee relations matters with a balanced approach that supports both business objectives and team member engagement. The ideal candidate will have a minimum of two years of dedicated employee relations experience, strong interpersonal skills, and a passion for driving a fair and inclusive workplace culture.

How will you make an impact & Requirements

At apree health, our values define who we are and how we manage care. Our vision is to solve the affordability crisis in U.S. healthcare. Our mission is to reimagine how America delivers and pays for healthcare. And as for our values as a company, we believe in:

• Putting the person first

• Continuous innovation

• Making a real impact

• Building trust

• Taking a team-based approach

These aren’t just words. To us, they’re the framework for everything we do, both internally and externally. They are the roadmap for how we interact with each other as colleagues and with patients.

Position Qualifications/ Core Functions: 

• Provide expert-level guidance and support to managers and team members on performance management, corrective actions, and workplace conflict resolution

• Assist with conduct prompt, thorough, and objective investigations into team member concerns, including gathering evidence, interviewing relevant parties and preparing comprehensive reports

• Manage formal grievance and complaint processes, ensuring accurate documentation, timely communication, and fair resolution in accordance with company policy and employment law.

• Maintain clear, detailed, and confidential documentation throughout all phases of employee relations cases

• Interpret and apply HR policies, procedures, and labor laws to ensure consistent and equitable decision-making

• Partner with cross-functional stakeholders including Legal, Compliance, and HR Business Partners to align ER practices with company values and regulatory requirements

• Assist in training for leaders on workplace conduct, conflict resolution, and performance management

• Maintain current knowledge of employment law and HR best practices to ensure ongoing compliance and risk mitigation

• Participate in special projects, organizational initiatives, and other duties as assigned

Qualifications

• Minimum 2 years of experience specifically in employee relations

• Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience)

• Demonstrated experience in employee relations matters to include performance management

• Working knowledge of employment law, HR compliance practices, and workplace policies.

• High emotional intelligence, discretion, and sound judgment

• Exceptional written and verbal communication skills

• Ability to influence and advise leaders at all levels with confidence and clarity

• Proficiency with HRIS systems (WorkDay preferred) and employee relations case tracking tools
   

Preferred Qualifications

• PHR or SHRM-CP certification

• Experience in healthcare, technology, or high-growth environments

• Familiarity with data-driven approaches to employee relations and culture improvement

• Proficiency with G-Suite and MS Office
   

Success in This Role Looks Like

• You build trust quickly and are seen as a neutral, reliable advisor by both team members and leaders

• You approach conflict with professionalism, empathy, and an eye for fair resolution

• You help reduce escalations and resolve workplace issues before they grow into significant risks

• Your documentation is clear, thorough, and legally sound, reflecting objectivity and consistency

• You identify patterns and implement improvements to support a healthier workplace culture

• You proactively contribute to policy updates and training that reinforce apree health’s values

• You partner effectively across departments, elevating both compliance and employee experience
   

Why You’ll Love Working Here

• Mission-driven culture focused on improving healthcare experiences

• Collaborative and inclusive team environment

• Opportunities for personal and professional growth

• Competitive compensation and benefits package
   

apree health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Compensation:  $50,600K – $63,250K annual salary & bonus eligible (national average, premium markets may vary)