Senior Manager, IT Systems Engineering

Sr. Manager System Engineering

Position Summary: 

The Senior Manager, System Engineering leads the team that architects and engineers infrastructure and collaboration solutions to meet apree’s  diverse technology challenges. This role is a key member of the IT org’s leadership team, participating in cross-organizational circles to enable continued development and growth of the system engineering function at apree health.

Responsibilities: 

• Responsible for company-wide systems engineering  vision and strategy working with multiple senior level stakeholders in creating a clear, convincing technical strategy that aligns to business priorities and objectives
• Key accountabilities include implementing, managing, and maintaining , Google Workspace, GCP, Office Technology, corporate and clinic networks, and end-point management
• Develop and own enterprise-wide collaboration tools, end-point,  networking, systems, and office technology roadmaps 
• Engage with key clinical and business stakeholders to better understand their respective requirements for ensuring we are delighting our employees,  patients and clinical staff 
• Build both corporate and care center technology standards for all System Engineering services systems, network, end point, and AV technology 
• Play a key role in helping with care center deployments and ongoing support

Qualifications/Essential Functions: 

• This role is a member of the IT Leadership Team
• 10+ years of relevant experience with at least 3+ years of IT leadership
• Effectiveness in presenting complex technical concepts to non-technical colleagues
• Experience managing IT infrastructure for distributed clinics 
• 3+ years of  experience with Google ecosystem such as GCP, Google Workspace, and Google SSO
• Effective project management skills to lead multiple IT disciplines that include software development, technical support, systems architecture, etc
• Mentor and share knowledge with other members of the systems engineering team.
• Provide code reviews and other quality control measures, as appropriate, for work produced by the systems engineering team
• Coordinate with vendors and cloud-based services
• Design, Implement, and Monitor performance analytics and reporting
• Create automated efficiencies with systems tools, workflows and system designs
• In-depth knowledge of enterprise environments and ability to engineer solutions to include but not limited to: Server Operating Systems, Desktop Operating Systems, Virtualization, Directory Services, E-mail, Disaster Recovery, Security, Antivirus, Storage Management, Print Management, Hardware Management, Mobile Device Management, Application Deployment, PKI, and DNS. 
• Ability to understand complex systems and IT protocols. 
• Strong technical and analytical skills required in solving complex systems infrastructure issues.

Preferred Qualifications: 

• Bachelor’s degree in Computer Science or equivalent  
• Understanding and implementation of security standards (HIPAA,HITRUST, SOC2)
• Experience working in Healthcare payer or provider systems is a big plus
• Knowledge of internet protocols including TCP/IP, DNS, HTTPS, SMTP and SNMP
• Conduct a process-based approach to meeting organizational goals and project management.
• Ability to understand business requirements and how they relate to technical requirements.